Shariah compliant banks will need to significantly improve customer service if they are to compete with mainstream banks, a survey by Ernst & Young has said.

A poll of 4,000 Gulf residents found that, despite strong interest in Islamic finance, customers found banks lacking in transaction speed and service quality.

http://www.arabianbusiness.com/islamic-banks-must-step-up-service-compete-says-e-y-survey-377067.html

 

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